Terms & Conditions

These Terms govern your relationship with the operator of casino4u at casino-4u.com. By accessing or using the services provided on this website, you agree to comply with these Terms, effective as of 1 January 2025. Please read them carefully before proceeding.

Definitions

Operator: The legal entity Dama N.V., registered in Curaçao (Company Registration No. 152125) with headquarters at Scharlooweg 39, Willemstad, Curaçao, acting on behalf of casino4u at casino-4u.com. Strukin Ltd., Cyprus (Registration No. HE 407624) acts as the operator's agent for certain payment services.
User: Any individual accessing or utilizing any aspect of the services offered by casino4u at casino-4u.com.
Player: A User who completes account registration, is approved by the Operator, and participates in real-money wagering activities on casino-4u.com.
Bet: A monetary or token stake placed on a game or event outcome within the service.
Bonus: Promotional credits or rewards provided by casino4u according to specific terms and conditions.
Wager: The act of staking funds or credits on a game or event outcome, including the fulfillment of bonus terms.
KYC: Know Your Customer procedures to verify user identity and comply with anti-money laundering (AML) obligations.
Account: A personal online profile enabling participation in games, transactions, and promotions at casino-4u.com.
Operator's Website: The official online service located at casino-4u.com.

Account Registration

Eligibility & Registration Process

Minimum Age: Only individuals aged 18 years or older, legally permitted to gamble in their respective Australian state or territory, may register accounts.
Account Creation: Registration requires submission of accurate personal details, a valid email address, selection of a secure password, and agreement to these Terms and related policies.
Email Verification: You must verify your email address by following the instructions sent electronically after account creation.
KYC Obligations: Before making deposits, withdrawals, or participating in certain gaming activities, Players must submit KYC identification documents (e.g., government-issued ID, proof of address) as required under AML legislation, and as requested by the Operator for compliance with Curaçao and local AU anti-fraud requirements.

User Obligations

Accuracy of Information: Users must provide and maintain accurate, up-to-date registration and contact information. Falsification, impersonation, or providing misleading information is strictly prohibited and may result in account suspension.
Password Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. Notify casino4u support at [email protected] of any suspected unauthorised access or security breach immediately.
One Account Policy: Only one active account per individual, household, IP address, or device is permitted. The Operator reserves the right to close any duplicate or fraudulent accounts.

Regional Compliance Note: Registration and participation are void where prohibited by law. Users from Australia must comply with local state/territory betting regulations; the Operator may conduct supplementary checks to ensure legal eligibility under AU law.

Betting & Gameplay Rules

General Rules

Bet Placement: Bets may be placed on eligible games as specified on casino-4u.com. Minimum and maximum betting limits are displayed for each game and may vary by product.
Types of Bets: Permitted bet types include slots, table games, live casino, and any other offerings as outlined on the website.
Bet Confirmation: Bets are considered accepted only upon receipt of confirmation from the Operator's system. Once confirmed, bets cannot be cancelled or amended, except in documented system error scenarios.

Conduct & Fair Play

User Conduct: Any abusive behaviour, harassment, spam, or use of offensive language in chat or live casino contexts is prohibited. The Operator reserves the right to restrict access or suspend accounts for violations.
Prohibition of Fraud: Collusion, use of unfair software (including bots or scripts), or any attempt to gain unfair advantage is strictly forbidden and may result in account closure, forfeiture of winnings, and notification to relevant authorities.
Game Errors: In the case of technical faults or system errors, the Operator may void affected bets and offer refunds at its discretion. The Operator is not responsible for hardware, software, or Internet connectivity issues affecting user participation.

Regional Compliance Note: Compliance with Australian state and territory gambling laws is mandatory. Responsible gambling is promoted in accordance with AU industry standards.

Bonus Terms

Activation & Wagering Requirements

Bonus Activation: Bonuses are activated according to the specific terms of each promotion, as displayed on casino-4u.com. Eligibility may require minimum deposit amounts, opt-in, or entry of a promotional code.
Wagering Requirements: Most bonuses are subject to wagering (playthrough) conditions, which must be fulfilled within a specified timeframe. Unless otherwise indicated, bonuses must be wagered at least 40 times within 30 days of activation (extendable to 1 January 2025 for campaigns running into the new year).

Prohibited Actions & Game Restrictions

Game Contribution: Not all games contribute equally to bonus wagering; refer to the Bonus Terms page on casino-4u.com for specific contribution rates and excluded titles.
Abuse Prevention: Bonus abuse (e.g., establishing multiple accounts to claim offers, betting on opposite outcomes, or colluding with others) is strictly prohibited. The Operator reserves the right to void bonuses and winnings if abuse is detected.
Combining Promotions: Unless expressly permitted, simultaneous participation in multiple promotions (bonus stacking) is not allowed. Each bonus is subject to individual terms, and promotions cannot typically be combined.

Regional Compliance Note: Bonus offers are void where prohibited by law and may be adjusted to meet Australian state/territory regulatory requirements. Users should consult the site for jurisdiction-specific promotions and requirements.

Payments & Withdrawals

Deposits

Accepted Methods: Deposits may be made via credit/debit cards, e-wallets, or supported cryptocurrencies. Up-to-date details are listed on casino-4u.com and may change subject to legal and operational requirements.
Deposit Limits: Minimum and maximum deposit amounts apply and are clearly stated for each payment method. All deposits must originate from payment instruments held in the Player's name.
Fees: The Operator strives to process deposits free of charge, but third-party processing fees may apply, and Players are responsible for all applicable bank and conversion charges.

Withdrawals

Withdrawal Process: Withdrawals are only processed to verified accounts, using the same payment method as the corresponding deposit wherever possible, in accordance with AML and responsible gambling requirements under AU law.
Limits & Processing Times: Minimum and maximum withdrawal amounts apply per transaction. Withdrawals are processed within 1-3 business days following request approval and completion of KYC checks, subject to extension where external processing is required. Users are notified electronically of status updates.
Bonus & Bet Refunds: Bonus credits, free spins, or other promotional amounts may only be withdrawn upon fulfillment of all relevant terms. In case of technical error, bets affected may be refunded at the Operator's sole discretion.

Regional Compliance Note: For Australian customers, all financial transactions must comply with local transaction reporting and anti-money laundering laws. Casino4u applies enhanced due diligence on all AU withdrawals to ensure regulatory compliance up to 1 January 2025.

Limitation of Liability

Fairness & Accuracy: The Operator commits to providing a fair gaming environment, ensuring all games are randomised and outcomes are provably fair. The Operator abides by the game licensing regulations issued by Antillephone N.V. (Curaçao License No. 8048/JAZ2020-013, valid until 2025).
Exclusions: The Operator does not accept liability for service interruptions, system delays, or data loss arising from technical, hardware or network failures outside its direct control; nor for loss of profit, consequential, or indirect damages arising from site use.
Maximum Compensation: In any event, liability for direct damages shall not exceed the value of the Player's last bet placed prior to the occurrence giving rise to any claim.

Legal Protections: These limitations do not override any mandatory statutory rights which cannot lawfully be excluded under Australian Consumer Law unless permitted.

Intellectual Property Rights

Copyright & Ownership: All website content, game software, logos, trademarks, and trade names displayed on casino-4u.com are the exclusive property of the Operator (or its licensors), protected by international and Australian copyright and intellectual property laws.
Prohibited Use: Any copying, reproduction, adaptation, modification, transmission, or distribution of the site's content or software, in part or in whole, without prior written authorisation from the Operator, is strictly prohibited.
Third-Party Content: Materials provided by third-party suppliers are used with legal authorisation, and their respective rights remain as indicated in associated documentation.

Legal Notice: Any unauthorised use of intellectual property will result in civil and/or criminal prosecution to the maximum extent permitted by law.

Privacy & Data Protection

Personal data provided during registration and while using casino4u services at casino-4u.com is collected, processed, and stored in accordance with the Operator's Privacy Policy. The Operator fully complies with the Privacy Act 1988 (AU), relevant data protection regulations, and the confidentiality standards specified by its gaming licence.

Data Security: The Operator applies industry-standard technical and organisational security measures to protect your data. Contact [email protected] for privacy-related inquiries.

Changes to Terms

Amendments: The Operator may update, revise, or replace these Terms at its discretion. All changes become effective upon publication on casino-4u.com, unless otherwise required by law.
User Notification: Material changes will be communicated via email to registered users and/or a prominent website banner at least 7 days before taking effect, whenever feasible.
User Option Upon Disagreement: If you disagree with any updated Terms, you must discontinue use of the website and may request account closure in accordance with the procedure below. Continued use of the services after updates constitutes acceptance of revised Terms.

Regional Compliance Note: Notice and adaptation periods are structured to comply with Australian Consumer Law transparency requirements.

Termination & Suspension

Account Suspension & Closure

Grounds for Termination: The Operator reserves the right to suspend or terminate accounts for (but not limited to): breach of these Terms; provision of false information; suspected fraudulent, collusive, or illegal activity; or upon regulatory request.
Procedure: Affected users will receive written notice via their registered email, stating the reason for action and steps for any available appeal.
Refunds: All remaining funds, excluding bonus or promotional credits subject to unfulfilled terms, will be refunded to the verified payment method used for deposit, subject to satisfactory identity verification and local AU regulatory rules.
User-Initiated Closure: Users may close their accounts at any time by contacting [email protected]; any positive balance (excluding bonuses) will be paid back after KYC completion and compliance checks.

Legal Safeguards: The Operator will retain and process user data for statutory periods in alignment with AU AML/CTF regulations and enforce all suspensions in a non-discriminatory manner.

Governing Law & Jurisdiction

Applicable Law: These Terms are governed by the laws of Curaçao, subject to overriding mandatory consumer protections and gambling laws of the relevant Australian state or territory from which you access casino-4u.com.
Jurisdiction: Disputes primarily fall under the jurisdiction of Curaçao courts or, where mandated by AU law, the courts of the relevant Australian state. The Operator will first seek to resolve disputes amicably as outlined below.
Dispute Resolution: Users may raise complaints via support channels. Where not resolved, disputes may be referred, at the Operator's discretion or as required by law, to a designated gambling dispute authority (e.g., an AU state regulator) or binding arbitration under Curaçao or AU rules.

Regional Compliance Note: Dispute procedures have been established to comply with cross-border iGaming and local Australian state/territory provisions effective through 2025.

Contact Information

Customer Support: Email: [email protected] (primary contact for all player and privacy inquiries)
Official Website: https://casino-4u.com
Headquarters & Legal Address: Scharlooweg 39, Willemstad, Curaçao (Dama N.V.)
Mailing Address: Scharlooweg 39, Willemstad, Curaçao
Australian Operations: Casino4u accepts AU clients but does not maintain a physical office in Australia. All regulatory communication is handled electronically via the above channels and subject to Australian law where mandated.

Legal Department Contact: Direct all legal correspondence regarding these Terms or dispute resolution to the above mailing address, marked for attention of the Legal Department, Dama N.V., or via [email protected].

Company & Licensing Data: Dama N.V. (Company Number: 152125, Curaçao); Strukin Ltd. (Registration: HE 407624, Cyprus); Gaming Licence No. 8048/JAZ2020-013 (Antillephone N.V. - valid until 2025).

Authorised Representative: Jackson Smith